Keynote Speakers

Afternoon Keynote Speaker

Dr. Frank Nguyen

Chief Learning Officer, Sears Holdings Corporation

Frank Nguyen, a Vice President at Sears, is a learning executive who specializes in transforming learning organizations through strategy and technology. He previously led enterprise learning for Fortune-ranked companies including American Express, Intel, and MicroAge, and published extensively on eLearning, instructional design, and performance support. Frank is a recipient of The eLearning Guild’s Guild Master Award and the ISPI Distinguished Dissertation Award. His work on compliance training, learning strategy, business transformation, and technology has been recognized by Brandon Hall Group and Chief Learning Officer. Frank has served on learning industry committees for Adobe, ATD, BJET, Brandon Hall, The eLearning Guild, and ISPI.

Fostering A Continuous Learning Culture

For years, the learning and development field universally agreed on the value of a learning culture. L&D professionals believe that a learning culture will help people grow, develop, and support the transformational needs of the organization. However, people have traditionally spoken about learning culture in very binary terms: Either an organization has a learning culture or it has nothing at all. This is incorrect. Every organization has a learning culture at a varying level of maturity. Your responsibility is to identify where your organization is and where it needs to be, and to help evolve the culture to support the pace and direction of the business.

In this session, you will explore how today’s learning professionals can help build a learning culture in their organizations. You will review the five levels of learning culture and identify where your organization currently stands. You will discover six ways to evolve your organization into a continuous learning culture. You will also identify both the processes and systems that should be part of your learning and performance ecosystem to support this evolution.


In this session, you will learn:


What the five levels of learning culture are

Tips on how to measure the maturity of your organization’s learning culture

Six ways to evolve your learning culture

How to identify processes and systems that your learning and performance ecosystem needs